Contact

Let's talk about your line.

Reach the engineers who'll actually be on site, not a call center. Tell us what's running, what's not, and we'll come back with a plan within a week.

Talk to Our Engineers

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Office hours

Mon–Fri, 7:00 AM – 6:00 PM CT

Where to find us

Three hubs, one accountable team

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Headquarters

Chicago, IL

4400 W Grand Ave Chicago, IL 60651

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Regional Office

Charlotte, NC

1180 Distribution Dr Charlotte, NC 28269

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Field service hub

Ontario, CA

920 Vector Way Ontario, CA 91761

Answers

You ask, we answer

Anything not covered here? Email us, and you will hear back the same working day.

Do you work with our existing equipment and vendors?

Almost always. Most of our work is brownfield; we integrate into live, mixed-vendor estates (Siemens, Rockwell, Beckhoff and others) rather than asking you to rip and replace.

Which PLC and SCADA platforms do you support?

We work across major PLC and SCADA platforms, including Siemens, Rockwell, Schneider, and others. If you have a specific platform or legacy system, we can review it and confirm compatibility.

Can you work around a live production schedule?

Yes. We plan our work around your production schedule to minimise downtime. Where possible, we carry out installation, testing, and commissioning during planned shutdowns or approved maintenance windows.

What does your 24/7 service coverage include?

Our support covers troubleshooting, system faults, remote assistance, and urgent on-site callouts. We help keep critical equipment running and respond quickly when production issues arise.

How fast can you turn around a quote?

For straightforward work, we can often provide a quote within a few business days. Larger or more complex projects may require a site visit or additional technical review before we provide a detailed proposal.

Do you work with our existing equipment and vendors?

Almost always. Most of our work is brownfield; we integrate into live, mixed-vendor estates (Siemens, Rockwell, Beckhoff and others) rather than asking you to rip and replace.

Which PLC and SCADA platforms do you support?

We work across major PLC and SCADA platforms, including Siemens, Rockwell, Schneider, and others. If you have a specific platform or legacy system, we can review it and confirm compatibility.

Can you work around a live production schedule?

Yes. We plan our work around your production schedule to minimise downtime. Where possible, we carry out installation, testing, and commissioning during planned shutdowns or approved maintenance windows.

What does your 24/7 service coverage include?

Our support covers troubleshooting, system faults, remote assistance, and urgent on-site callouts. We help keep critical equipment running and respond quickly when production issues arise.

How fast can you turn around a quote?

For straightforward work, we can often provide a quote within a few business days. Larger or more complex projects may require a site visit or additional technical review before we provide a detailed proposal.

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