Answers
Frequently asked questions
Anything not covered here? Email us, and you will hear back the same working day.
Do I have to switch accounting software?
Only if you want to. We work in Xero and include the licence, but we are happy to keep you on QuickBooks or FreeAgent.
Which PLC and SCADA platforms do you support?
We work across major PLC and SCADA platforms, including Siemens, Rockwell, Schneider, and others. If you have a specific platform or legacy system, we can review it and confirm compatibility.
Can you work around a live production schedule?
Yes. We plan our work around your production schedule to minimise downtime. Where possible, we carry out installation, testing, and commissioning during planned shutdowns or approved maintenance windows.
What does your 24/7 service coverage include?
Our support covers troubleshooting, system faults, remote assistance, and urgent on-site callouts. We help keep critical equipment running and respond quickly when production issues arise.
How fast can you turn around a quote?
For straightforward work, we can often provide a quote within a few business days. Larger or more complex projects may require a site visit or additional technical review before we provide a detailed proposal.
What challenges do manufacturers face today?
Manufacturers face rising material costs, labor shortages, and the need for skilled workers. Adapting to new technologies like automation, robotics, and AI requires investment and training.
Do I have to switch accounting software?
Only if you want to. We work in Xero and include the licence, but we are happy to keep you on QuickBooks or FreeAgent.
Which PLC and SCADA platforms do you support?
We work across major PLC and SCADA platforms, including Siemens, Rockwell, Schneider, and others. If you have a specific platform or legacy system, we can review it and confirm compatibility.
Can you work around a live production schedule?
Yes. We plan our work around your production schedule to minimise downtime. Where possible, we carry out installation, testing, and commissioning during planned shutdowns or approved maintenance windows.
What does your 24/7 service coverage include?
Our support covers troubleshooting, system faults, remote assistance, and urgent on-site callouts. We help keep critical equipment running and respond quickly when production issues arise.
How fast can you turn around a quote?
For straightforward work, we can often provide a quote within a few business days. Larger or more complex projects may require a site visit or additional technical review before we provide a detailed proposal.
What challenges do manufacturers face today?
Manufacturers face rising material costs, labor shortages, and the need for skilled workers. Adapting to new technologies like automation, robotics, and AI requires investment and training.
The way we operate
Tell us what the line needs to do.
The way we operate
Tell us what the line needs to do.
The way we operate
Tell us what the line needs to do.